Thank you for choosing Virtuoso Resumes, and congratulations on your decision to take this important step in your career. We appreciate your trust, so please take a moment and read through our terms. These terms will govern our working relationship, so it’s important you know what to expect!

Services & What’s Included:

Included in our Service Fee is (1) in-depth Client Interview (plan on talking 1-2 hours), (2) unlimited revisions while we go through editing, and, (3) final career documents in MS Word, PDF, and text. At no added charge, we also include a short list of “rules” to help guide your online job search.

What’s Not Included:

A job! Sorry, but no promise or guarantee of any job or end employment is made or implied under the terms of this contract. (Though we are very good at what we do and are confident that you will see results.)

Your Responsibility:

The Service Fee will be quoted to you by email or during the free consultation. We ask for a nonrefundable deposit of half (50%) the Service Fee for the agreed upon services within 24 hours of scheduling the first meeting (in other words, the Client Interview), unless otherwise agreed in writing. Payment may be made online via PayPal, by phone, check, or Venmo/Zelle. This deposit is required to secure our time and is due after we schedule your appointment and before the date of the Client Interview.
You do not submit the final payment until you’ve seen the first draft and verified that we’re headed in the right direction. Once you confirm, we’ll send out the final invoice and we can move through the editing process. Final payment (in other words, the balance of the Service Fee) is due upon receipt of the final invoice. A Word (editable) document will not be sent to you until final payment is made.
As the client, you agree to provide us feedback within three (3) days of sending the initial draft. If, after three contact attempts, you do not respond to Virtuoso Resumes, we will send the final invoice for the remainder of our services.

Miscellaneous Items (The stuff our lawyer made us add!)

Confidentiality and privacy are important to us. No information about our work together or the information you share will be disclosed with clients, your referrals, or the general public.
We are an Arizona-based company. Therefore, all disputes will be brought in the State of Arizona, County of Maricopa and decided under the laws of the State of Arizona.
While we don’t anticipate doing so, we reserve the right to charge up to 10% per annum interest on accounts over 30 days past due.
In the event that there is any controversy or claim arising out of or relating to this Agreement, or to the interpretation, breach or enforcement thereof, and any action or proceeding is commenced to enforce the provisions of this Agreement, the prevailing party shall be entitled to a reasonable attorney’s fee, costs and expenses.

Entire Agreement:

This Agreement constitutes the entire agreement between the parties relative to the subject matter hereof, and supersedes all proposals, written or oral, and all other communications between the parties relating to the subject matter of this Agreement. This Agreement may be modified, amended or rescinded only by a written agreement executed by both parties.

No Refunds:

We do not issue refunds, but if something comes up on the day of your appointment, we are more than happy to reschedule to a time that works for all of us. If you are unhappy with the first draft, we will make every effort to address your concerns. This is a highly collaborative process and your feedback is a very important part of our process.

Thank you for choosing Virtuoso!

By providing my phone number to Virtuoso Resumes & Recruiting, I agree and acknowledge that Virtuoso Resumes & Recruiting may send text messages to my wireless phone number for any purpose. Message and data rates may apply.

We will only send one SMS as a reply to you, and you will be able to Opt-out by replying “STOP”. For more information on how your data will be handled please visit krista@virtuosoresumes.com.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Privacy Policy

Last updated: November 2025

At Virtuoso Resumes, your privacy matters. This policy explains what information we collect, how we use it, and how we keep it safe.

What We Collect

We collect the information you choose to share with us, including your Name, Email address, Phone number, and Payment information (processed securely through trusted third-party tools).

We also collect limited data automatically through scheduling and contact forms to make your experience smoother — for example, to confirm appointments or deliver digital products.

How We Collect It

We gather your information when you purchase a product or service through our site, schedule a consultation or meeting, fill out a contact form, or interact with embedded tools (like payment processors or scheduling apps).

How We Use It

We use your information to provide the services you request, process payments and send receipts, communicate about appointments, projects, or updates, and improve our services and website experience.

We will never sell your information — ever.

Third-Party Tools

We use secure, reputable third-party tools to help us operate smoothly. These may include scheduling systems, payment processors, and email marketing platforms. Each has its own privacy policy that governs how they handle your data.

Data Storage and Security

Your data is stored securely using trusted platforms that comply with industry standards for data protection. We take reasonable steps to prevent unauthorized access or misuse.

Cookies and Tracking

Our site may use cookies or similar tools to understand how visitors use our website and improve usability. You can adjust your browser settings to disable cookies if you prefer.

Your Choices

You can request to view, update, or delete your personal information by emailing hello@virtuosoresumes.com.

Children’s Privacy

This site is designed for adults seeking career services and is not directed toward children under 13.

Contact Us

If you have any questions about this policy, please reach out:

Virtuoso Resumes

Gilbert, Arizona

Email: krista@virtuosoresumes.com

Privacy Statement

We respect your privacy — plain and simple. When you share your name, email, or payment info with Virtuoso Resumes, it’s used only to help us deliver your career documents, schedule sessions, and keep in touch about your project. We never sell or share your data. Ever.

If you ever want to update or remove your information, just email krista@virtuosoresumes.com and we’ll take care of it.